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Agent studio for collections

Build your own collection agents in minutes.

Voxfit isn't another black-box recovery service. It's the studio where you build dedicated AI agents for your collections - your tone, your rules, your stack - and put them to work across voice, SMS, email and payment links.

Trusted by operations and finance teams at
New collection agent
configure · deploy in minutes
AGENT STUDIO
Channel
Tone
Stage in the cycle
Live preview
Léa · Voxfit agent
Outbound call · J+30
Hi, it's Léa calling for Voxfit Energy about a €248 balance. Is now a good time?
Yes, but money's a bit tight this month.
Understood. I can split it into smaller instalments - shall I set that up?
Ready in minutes
The problem

Collections hasn't changed in decades.

Most recovery still runs on passive letters, ignored SMS and external agencies - slow cash, compliance exposure and no real conversation with the customer. By the time a file reaches a third-party agency at J+90, the cheapest money to collect is already gone.

The old way
  • Passive letters & SMS nobody answers
  • Files drift to external agencies at J+90
  • High commissions on whatever is recovered
  • No visibility, no conversation, no data
With Voxfit
  • A real conversation that triggers payment
  • Agents act early - before the costly handoff
  • Lower cost per euro recovered
  • Every interaction logged, audited, measurable
Why the studio matters

A service recovers debt. A studio lets you build exactly the agent you need.

Other collection AI hands you one fixed agent. Voxfit gives you the studio: spin up a dedicated agent per portfolio, segment or stage - each with its own voice, rules, channels and escalation logic - and change it whenever your strategy does.

Built for your portfolio

Tune tone, scripts, payment offers and caps per segment. A utility late-payment agent and a fintech pre-charge-off agent are not the same - so don’t run the same one.

Multi-channel by design

Compose voice, SMS, email and payment links into one workflow. The agent picks the right channel per debtor and hands off the moment a human should step in.

Yours, and adjustable

Rules, hours, languages and escalation are configuration - not a six-week vendor change request. Update an agent in the studio and redeploy in minutes.

By sector

Tuned to how your sector collects.

Start from a vertical blueprint, then make it yours in the studio.

Standards your institution already lives by.

Recover early in the amicable phase with agents that respect your conduct rules to the letter. Every script, cap and escalation path is governed and auditable - the way regulated lending demands.

Banks & lenders
  • Pre-charge-off recovery without the agency commission
  • Conduct rules enforced on every single interaction
  • Full audit trail for internal and regulator review
Channels

One agent, every channel your debtor actually uses.

Voice

Natural AI calls that hold a real negotiation - at the scale of a call centre, without one.

SMS

Timed, personalised messages that pick up the conversation where the call left off.

Email

On-brand reminders and recaps, sent automatically and logged against the file.

Payment links

Collect on the spot - full amount or a plan - with a secure link, no detour through support.

Proven in production

What a Voxfit agent did on a live portfolio.

€169k
recovered in two weeks
33%
success rate - 1 payment every 3 useful calls
52%
of cash collected within 72h of the call
10%
of the entrusted outstanding, recovered
Built on what lasts

Compliance you own. Audits you trust.

Security and regulatory integrity are the foundation, not a feature. Every agent runs inside the boundaries you set - fully traceable, never improvising.

01

Security & compliance

Built to GDPR and the EU AI Act, with the controls regulated lenders and utilities require. Data stays inside your defined boundaries.

02

Governed by design

Every script, cap, calling window and escalation path is configured and enforced. Agents act only within the rules you set.

03

Fully auditable

Every call, message and outcome is transcribed, logged and reviewable - so responsible behaviour is demonstrable, not self-certified.

GDPREU AI ActISO 27001 alignedFull audit trail

“Voxfit doesn’t just recover more - it brings the cash forward. More than half of what an agent collects lands within 72 hours of the call, which changes our working capital, not just our recovery rate.”

Finance & operations, SETOM (Veolia) POC
195,000 active subscribers · 400,000 invoices a year · the passive J+40 SMS replaced by a Voxfit AI call.
Get started

See your own collection agent, built live.

In a 30-minute demo we build an agent on a sample of your portfolio and show you the recoverable cash - no change to your stack, no commitment.

Talk to the team